Legal

Privacy Policy

Last updated: May 28, 2026. This policy explains how Roof Pitch Estimator handles information when you use our roofing calculators, pitch tools, blog, account features, and related services.

1. Information We Collect

Information you provide

  • Account registration: email address, full name, Firebase authentication ID, provider information, and email verification status. Passwords and password reset flows are handled by Firebase Authentication; we do not store your password in our database.
  • Calculator inputs: roof dimensions, pitch values, and cost figures you enter into the tools. These are processed in your browser and only stored server-side if you explicitly save a project.
  • Saved projects and estimates: if you save a calculation or generate a shareable estimate link, the inputs and results are stored in our database linked to your account.
  • Location (optional): if you use the address-stamped Pitch Gauge feature, your browser will ask for location permission. Coordinates are sent to a free reverse-geocoding service (OpenStreetMap Nominatim) to retrieve a street address, which is then overlaid on your measurement image. We do not store your GPS coordinates.
  • Support messages: any email you send to our contact address.

Information collected automatically

  • Usage cookie: we store a cookie named pitch_gauge_uses to track how many times you have used the Pitch Gauge tool on this device. This cookie contains only a usage count, no personal information, and expires after 365 days.
  • Authentication token: when you log in, a session token is stored in your browser's local storage to keep you signed in across visits.
  • Server logs: our server may log standard request information including IP address, browser type, and pages visited for security and debugging. Logs are retained for up to 30 days.
  • Analytics (if enabled): we may collect anonymized data about page visits, referrers, device type, and subscription funnel events such as which feature led someone to the subscribe page. No payment details are shared with analytics providers.

2. How We Use Your Information

  • To operate the tools — calculators, pitch gauge, saved projects, and shareable estimates.
  • To manage your account, authenticate you, and maintain your subscription.
  • To process payments through Stripe (see Section 3).
  • To respond to support and data requests.
  • To detect and prevent abuse, fraud, and security incidents.
  • To improve site reliability and user experience based on anonymized usage patterns.
  • To comply with legal obligations.

We do not sell your personal information to third parties.

3. Third-Party Services

We use the following third-party services that may process your data:

  • Stripe — payment processing for subscriptions when billing is enabled. Stripe collects billing information and payment card details directly. We do not store card numbers on our servers. See Stripe's Privacy Policy.
  • Cloudinary — image hosting for blog feature images uploaded through the admin panel. See Cloudinary's Privacy Policy.
  • Google Analytics / Google tag (if enabled) — website traffic and subscription funnel analytics. We use this to understand visits, popular pages, and which feature placements lead users to checkout. See Google's Privacy Policy.
  • Google AdSense (if enabled) — advertising network that may place cookies on your device to show relevant ads. You can opt out of personalized advertising at adssettings.google.com. See Google's Privacy Policy.
  • OpenStreetMap Nominatim — free reverse-geocoding used for the address-stamped measurement feature. Your GPS coordinates are sent to their API to retrieve a street address. No account or personal data is transmitted. See OpenStreetMap Privacy Policy.

4. Cookies and Local Storage

We use the following cookies and browser storage:

  • Functional (required): the pitch_gauge_uses usage counter cookie and your authentication token in local storage. These are necessary for the service to work and cannot be opted out of while using the site.
  • Analytics (optional): anonymized visit data if analytics are enabled by the site owner.
  • Advertising (optional): Google AdSense cookies if ads are enabled. See Section 3 for opt-out instructions.

You can clear all cookies and local storage at any time through your browser settings. Doing so will reset your Pitch Gauge free-use counter and sign you out of your account.

5. Data Retention

  • Account data — retained while your account is active. Contact us to request deletion.
  • Saved calculations and projects — retained until you delete them or your account.
  • Shareable estimate links — expire automatically after 90 days.
  • Server logs — retained for up to 30 days.
  • The pitch_gauge_uses cookie — expires after 365 days.

6. Your Rights

Depending on your location, you may have rights under applicable privacy law (including GDPR and CCPA) to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your account and associated data.
  • Object to or restrict certain processing.
  • Export your data in a portable format.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, email support@roofpitchestimator.com. We will respond within 30 days.

7. Children's Privacy

This service is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through this site, contact us and we will delete it promptly.

8. Security

We use reasonable technical and organizational safeguards including encrypted connections (HTTPS), Firebase Authentication, email verification, secure session cookies, and access controls. No internet service can guarantee absolute security. If you believe your account has been compromised, contact us immediately.

9. Changes to This Policy

We may update this policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact

Questions about this Privacy Policy can be sent to support@roofpitchestimator.com.

For terms of use, see our Terms of Service.